Let us build your kiosk
Porteus Kiosk offers a wide range of customizations through our Kiosk Wizard utility.
In some cases this may be not enough to fulfill user/business needs so we are pleased to offer a commercial 'Customized Builds' service which will help you to modify the kiosk ISO with additional components not available by default in our operating system.
a) Your role is to specify which functions needs to be added to the ISO and our role is to provide a price quotation for the build. We reserve the right to ask for a deposit paid in advance to secure the entire customization process.
b) Delivery time depends on complexity and any complications we come across when making the build. Usually it takes a working day for simple customization and up to a few weeks for large/complicated ones. We always provide testing images and seek feedback along the way while assembling the build.
c) Once everything is ready you are supplied with the final version of the customized kiosk ISO which can be installed on unlimited number of PCs. You can configure your kiosks as normal through the kiosk wizard utility. Please do not publish (e.g. on the forum) or send us your kiosk configs as they are not required.
d) After installation your kiosk has all the standard functions selected in the wizard and additional ones provided in the extra component we have integrated into your build.
e) The last step in the process is to pay an invoice which is issued to you before delivering the final version of your customized ISO. We accept a bank transfer (preferred) or PayPal as a payment methods.
Terms and conditions that apply to customized builds
1) Before you buy the customized build you are obliged to try Porteus Kiosk (you can download it for free and use for as long as you want) to make sure that your hardware is fully compatible with it. This is to avoid situation where we do all the heavy work, you pay us money and after a week or month you find out that linux driver causes troubles for your display or wifi does not work reliably. In this case we wont return the money as we still did the customization job correctly. Please make sure your hardware is compatible with Linux before you query us for a custom build.
2) If some driver/firmware is missing or is not working correctly then please test your hardware on some other Linux distribution like Ubuntu or Fedora. It other distributions work better than Porteus Kiosk then we could add missing component or upgrade the kernel to make your custom build compatible with your hardware. In this case additional payment may be required.
3) Bugs which are related to additional functions included in customized builds will be fixed without additional charge. New feature requests must be paid separately.
4) If the problem related to a customized build is unsolvable then we return the money you have paid but you need to prove that its really the case. SSH and VNC access to the kiosk may be required in order to troubleshoot the problem.
New features added to your customized ISO will be implemented in a separate module. If you want to upgrade the kiosk to new a version then you need to move such module to new ISO following our documentation: link.
We cant guarantee that custom module will always be 100% compatible with every new kiosk release. You may try to resolve the compatibility issues yourself or query us for doing it. If you decide to use our service then additional payment will be required.
If your business requires a customized Porteus Kiosk build please don't hesitate to query firstname.lastname@example.org for prices.